Below is a list of Frequently Asked Questions to provide further information about the Annual Meeting. Questions are broken into the following sections for your convenience.
Q: How many attendees do you expect at the Biophysical Society Annual
Meeting in San Francisco?
A: We are anticipating over 6,000 scientists and 140 exhibiting companies.
Q: How do I request a letter of invitation for a visa?
A: Register online and request a letter of invitation during the registration process. Or send an email requesting a letter, along with your registration receipt, to email@example.com
Q. Where can I pick up a copy of the program book?
A. Program books, abstract CD’s and all other meeting materials will be available for pickup at the Registration counters located in Moscone North.
Q. Will the program book be mailed to me?
A. No, PDF’s of the Daily Schedules and a downloadable version of the Abstracts CD will be posted online prior to the Meeting. Also, the online itinerary planner may be helpful in planning your meeting schedule.
Q: Will I receive my badge prior to the Annual Meeting?
A: Badges will not be mailed prior to the Meeting but are to be picked up on-site at the registration kiosks at Moscone North. All registrants will receive an email containing a bar code one week prior to the Meeting. Print this email and bring it with you to registration so that you can scan the barcode to print your badge. If you do not receive this email prior to the Meeting, or you misplace it, you can bring your registration confirmation to obtain your badge.
Q. I would like to bring my child/children to the Meeting. Is childcare available?
A: Childcare services are available through KiddieCorp. Reservations for this service should be made in advance. For rates and registration, go to www.KiddieCorp.com
Q. Where can I nurse my baby or change diapers?
A. The BPS has provided a Family Room located in Room 114 of the North Lower Lobby of the Moscone Center.
Q. I would like to locate/message a colleague. How do I do this?
A. Meeting attendees can post and receive messages at the message center located in the North Lower Lobby of the Moscone Center.
Q. Where can I check my email?
A. Attendees can access their email accounts for free at the Cyber Café located in the North Lower Lobby of the Moscone Center.
Q. Where is the lost and found?
A. Attendees may turn in items that are lost to the BPS Meeting Office located in Room 120 in the North Lower Lobby. Items are stored in the Society’s safe in the Society Office. Please note that all items not picked at the end of the meeting will be turned in to Convention Center security.
Q. Is there a luggage and coat check? If so, where is this located?
A. Yes. This is located in the BPS Registration area in Moscone North.
Q. Where is First Aid?
A. The First Aid office is located in the North Lower Lobby across from Room 124. Hours are:
||8:30AM – 6:00PM
||8:00AM – 6:00PM
||8:00AM – 6:00PM and 7:30PM – 9:30PM
||8:00AM – 6:00PM
||8:00AM – 3:00PM
Q. Does the Moscone Center offer disabilities and special need assistance for attendees and visitors? If so, who should I contact?
A. Attendees who have a disability or special need should indicate this by checking the appropriate box when registering through the online system. A BPS staff member from the Meetings Department will contact you for further information to ensure appropriate accommodations while at the Meeting site.
Q. I am a member of the Press. Where do I register?
A. Press may register on-site in the BPS Meeting Office located in Room 120 in the North Lower Lobby of the Moscone Center.
Q: What is included in the Registration fee?
A: Registration includes admission to all scientific sessions, poster area, and exhibits; National Lecture and Awards Ceremony; programs for minorities, students, postdocs, and international attendees; printed program, online itinerary planner, and meeting badge; opening mixer and meet & greet; and reception and dance.
Q. What are the hours of on-site registration?
||3:00PM – 5:00PM
||8:00AM – 6:30PM
|Sunday - Tuesday
||7:30AM – 5:00PM
||8:00AM – 3:00PM
Q: I lost my badge. What do I do?
A: You will be able to obtain a replacement badge at the onsite registration counter at the Moscone Center. Please note that there will be a $20 badge re-print fee. A photo ID is required.
Q. What is the cancellation/refund policy?
A. Meeting registrations are non-transferable and non-refundable after February 5, 2010. This must be requested, in writing or via phone, no later than February 5, 2010. Also please note that all cancellations are subject to a processing fee of $30. No refunds will be issued for requests made after February, 5, 2010.
Q. Where can I obtain a receipt for my Biophysical Products?
A. If you or your institution requires a receipt for past or present Society transactions, they may be obtained at the Registration Area, Help Desk or BPS Meeting Office. Be prepared to provide name or Membership ID number, product purchased, and any information the institution requires (i.e. Method of Payment, Verification name or signature.)
Q. I just want to see one talk. Do I have to register for the entire Meeting?
A. Biophysical Society offers one day registration badges for both members and non-members. Anyone interested in attending one talk or session will have to obtain this badge from the BPS Meeting office located in Room 120 in the North Lower Lobby of the Moscone Center.
Q. I submitted my abstract and paid $55 (early fee) or $120 (late fee) and
am not registered, why is this?
A. $55.00 & $120.00 are the abstract fees only! The abstract payment did not include registration or dues payment. Registration fees must be paid, separately.
Q. Where can I purchase a guest badge?
A. Guest badges are available through the Biophysical Society’s online registration site when purchasing registration for the Meeting. For on-site guest badges, attendees should request one, along with payment, at the registration counters.
Q. I received an email that my badge and registration materials are on hold, what does this mean?
A. There could be a number of reasons for this email:
- Attendee may not be a member yet he/she has paid the member registration rate. (Attendee would need to join and pay the membership fee.)
- Attendee has sponsored their own abstract but is not a member or has not renewed their 2010 membership dues. (Attendee needs to join and pay membership fee or renew.)
- Attendee is either not a member or has not renewed their dues or their sponsor is not a member. (Attendee needs to join or have their sponsor join or renew for 2010.)
- Attendee is not a member and their sponsor is a student. (Attendee must join; students may sponsor their own abstract only.)
- Attendee has submitted more than one abstract. (Attendee must find another 2010 Regular or Early Career member to sponsor the other abstract (s).)
Q. Where can I get a Certificate of Attendance?
A. Please go to the BPS Meeting Office in Room 120, North Lower Lobby of the Moscone Center and a staff member will provide one.
Q. I have registered for the 2010 Annual Meeting but unexpectedly cannot attend. Can I send someone else in my place? If so, how would I go about doing so?
A. Unfortunately, Meeting registrations are non-transferable.
Q. Do I need a member ID in order to submit an abstract?
A. A member ID is not required for abstract submissions. However, you will need to create a username and password, if you haven’t already done so.
Q. When and how will I be notified of acceptance?
A. The Biophysical Society Office will email abstract scheduling notices to Presenting Authors only no later than Thursday, November 26, 2009. The Presenting Author holds the responsibility of notifying all authors on the abstract of the scheduling.
Q. How do I retrieve my abstract ID and password?
A. If you have submitted an abstract in the past, visit the abstract submission site and enter your login and password. If you are unable to remember your password, you can have it emailed to the address you used when you originally created your account. To retreive your password, click here.
If you have not submitted an abstract before, visit the abstract submission site and click the “Click here to create a new user account” link on the left-hand side. Provide all required information for the Presenting Author, including complete first name and email address. Should you re-enter the site to submit another abstract or revise your abstract, you will need your login information.
Q. Do I have to be a Biophysical Society member to submit an abstract?
A. Yes, but a nonmember may have a regular, early career, or emeritus member who is not submitting his/her own abstract sponsor the nonmember abstract. Alternatively, a nonmember may apply for membership at the time of submission and sponsor his/her own abstract and pre-register at the member rate.
Q. How do I make corrections to my abstract?
A. Revisions must be received by Friday, October 9, 2009, 12:00 AM (Eastern). Click on the “Submit Abstract” link and enter your Login and Password. Next, click on the “Title” link of the abstract you wish to edit. DO NOT submit revisions by clicking the "New Submission" link or you will be charged for a new abstract (abstract processing fee is not refundable under any circumstances). You can make changes and corrections by selecting the appropriate link on the left-hand margin to return to that particular area of the submission site.
Q. I have paid the Combination Abstract and Registration Fee, but unexpectedly cannot attend. How can I change the Presenting Author and transfer the registration?
A. Although, you may still change the Presenting Author on your abstract, after the Combination Abstract and Registration fee has been processed, the registration cannot be transferred to the new Presenting Author. A refund of the registration fee, minus the $30 cancellation fee, must be requested by the original Presenting Author, and the new Presenting Author will have to register at the full registration fee.
Q. When is the deadline for abstract withdrawal?
A. Withdrawals must be submitted by Friday, October 9, 2009, 12:00 AM (Eastern). Requests for abstract withdrawal must be received in writing by the Biophysical Society, 9650 Rockville Pike, Bethesda, MD 20814; fax: (301) 634-7133; or via email: firstname.lastname@example.org from the presenting author’s email address. The presenting author's full name and abstract number must be included in the withdrawal request.
Q. If I submit a late abstract when/where will it be published?
A. Late abstracts are not considered published material and will only be searchable through the online itinerary planner.
Q. Does BPS offer a printing service for poster presentations?
A Yes. To have your poster presentation printed, laminated, and ready for pick-up on-site at the Moscone Center, contact DPI, the BPS official research poster provider. This new convenient service is a flat fee of $100.00. To place your order, you will need the instructions and the login username and password click here, then go to http://www.ftp.dpi-sf.com
Q. Is there a room for speakers to review their presentations?
A. The Speaker Ready Room, located in Room 302, is available for all speakers to check their presentations and rectify any errors that may occur prior to presenting. Audiovisual technicians will be available during the hours listed below to answer any questions.
Saturday – Tuesday 8:00AM – 6:30PM
Wednesday 8:00AM – 3:00PM
Q. I am a speaker at the meeting. Will you provide a laptop?
A. You must bring your own laptop as BPS does not provide them.
Q. Can I contact the Hotels directly to make my hotel reservation?
A. No. Attendees must make their reservations through the BPS Official Housing Bureau in order to take advantage of BPS contracted discounted rates. Click here to make your reservation online.
Q. I’d like to share a room with someone in San Francisco. Is there a way that I can do that?
A. To access the Room Sharing service, click here.
Q. What is the deadline for making a hotel reservation?
A. The hotel deadline is January 22, 2010. However, to ensure that you get into the hotel of your choice it is recommended that you make your reservation as early as possible.
Q. Will transportation be provided between hotels and the Moscone Center?
A. The BPS does not provide shuttle buses because all hotels are within walking distance of the center. It is the responsibility of the attendees to make their own transportation arrangements.
Q. How do I post a job?
A. Employers may post a job in advance to arriving to the Annual Meeting via the online job board or they may wait until arrival and post the job online in Room 130-131. Job Applicants will have access to the job posting throughout the Annual Meeting. Instructions are available on the Meeting website, http://www.biophysics.org/2010meeting/CareerCenter/OnsiteJobBoard/tabid/699/Default.aspx
Q. Can I post a job for free in the Career Center?
A. No. There is a fee for posting a job. During the Meeting, members may purchase a 10 day job posting for $40 and non-members for $100. Interview rooms are also provided for employers.
Q. How do I sign up for 1-on-1 resume critiques?
A. Go to Room 130-131 to schedule an appointment. Appointments are given on a first-come first-serve basis.
Q. Do I need to sign-up for the Career Workshops?
A. No. Workshops are open to all attendees. Only 1-on-1 resume critiques require appointments.
Q: Where do I pick up my award check?
A: Student Travel Award checks and International Travel Awards checks may be picked up in the BPS Meeting Office, Room 120 in the North Lower Lobby, if you miss the respective awards reception. You must present a picture ID in order to obtain your check as well as sign to acknowledge receipt. The Meeting Office will not cash award checks. Award checks may be cashed at the Bank of America, 33 New Montgomery Street, San Francisco, CA or Wachovia Bank, 690 Market Street, San Francisco, CA. Foreign currency can also be exchanged at these two banks. Awardees will need to present the bank cashier two (2) forms of identification (one must be a photo ID) in order to cash your check. The following IDs will be accepted: passport, US student ID, major credit card, work ID, and international driver’s license with photo.
Q: If I do not receive a travel award to the Annual Meeting, may I receive a refund for my abstract submission and registration?
A: Abstract submission fees are non-refundable. If you wish to retract your registration, you will be refunded the registration fee, less the $30 cancellation fee.
Q: When will I receive my travel award? Will I receive my travel award prior to the Meeting so I can pay for my travel expenses in advance?
A: Travel awards are distributed at the Meeting (during designated receptions), no exceptions. Because this is a travel award, recipient must travel to the Meeting in order to receive the award.
Q: Do I need to register for the Meeting and submit my abstract prior to submitting the travel award application?
A: If you are applying for a travel award, you must submit an abstract for presentation. You do not need to register prior to submitting a travel award application. However, you will need to register for the Meeting in order to attend the Meeting.
Q: I received a travel award, but was not able to attend the Meeting. Will I still receive the check?
A: If you win a travel award, you must attend the Meeting in order to receive your award check.